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May 262017
 


Our client Express Travel Group Limited is seeking to recruit an Account Manager (Sales and Marketing).

Department: Sales and Marketing

Key Responsibilities

  • Maximize sales and revenues for the different business divisions (Travel, Tours and Car Rental/ Transfers) by gaining a clear understanding of customers’ businesses and requirements.
  • Act as the liaison between all clients and the organization (including maintaining and developing relationships with existing & potential customers through various media – emails, posters, meetings, telephone calls etc.)
  • Collect customer feedback and complains & keep accurate records of customer complaints.
  • Analyse the complaints statistics or other data to determine the level of customer service at ETG/ HE.
  • Send various reports to clients as per their specific requirements.
  • Assisting the Sales & Marketing Manager in tendering & bidding process for travel & related services (RFP’s & RFQ’s)
  • Visit potential customers to prospect for new business, identifying new markets and business opportunities.
  • Gather market and customer intelligence including competitor activities in the Travel and Tourism industry.
  • Represent the company at exhibitions & events and organize for the same.
  • Raise awareness at Express Travel Group amongst the business and NGO community in East Africa.
  • Develop advertising opportunities, which can involve placing adverts in the media, shopping malls etc.
  • Assist in production of marketing materials, including newsletters, leaflets, posters and flyers – this can involve writing and proofreading copy and liaising with designers and printers.
  • Arrange the effective distribution of marketing materials for all ETG offices and customers.
  • Maintain and update the mailing database.
  • Contribute to and developing long-term marketing plans and strategies.
  • Support Sales & Marketing Manager and other colleagues towards making ETG a Customer focused organisation.

Qualifications

  • Degree in Sales and marketing or Business related course
  • Minimum of 4  experience in corporate sales( B2B);Prior experience in Travel Industry is an added advantage
  • Analytical skills
  • Excellent communication and presentation skills

This job is only available to registered candidates; send your CV to recruitment@jantakenya.com with the title “Sales and Marketing Account Manager” or call us on 0726061607.

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